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RETURN POLICY

Last updated January 20, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@liquidfbagold.com to confirm your return. If this item is in Amazon FBA this can be shipped back to us Via Removal order

Liquid FBA Gold
Attn: Returns
6103 Strickland Ave 
Brooklyn, NY 11234 
United States 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS   

The following items cannot be returned or exchanged:

  • Items that are not in new condition 

  • Items that arrive Damaged


For damaged products, we will instruct you on how to receive reimbursement from Amazon. 
 
Please Note
 
    ●     A 25% restocking fee will be charged for all returns.         
    ●     We only give store credit for returns

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
1-908-718-7112

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